1)      Terms & Conditions for BBQ Assistant and Grilling Services

 

a)      What are the charges for BBQ assistants?

Each assistant’s services rendered are charged at S$120.00, with 1 BBQ assistant to a MAXIMUM of 20 guests per event or the amount of food rendered. Grilling service per event will be to a maximum of 3 hours or on the completion of grilling of food ordered from our company; whichever is earlier.

 

b)     When should I place a booking/order for BBQ assistants’ services?

As we have a limited number of BBQ assistants, bookings will be on first come first serve basis. Do contact us via +65-9151 9222 at least 1 week in advance as the service is not available online. Full payment is to be made once booking is confirmed.

 

c)      What are the races of our BBQ assistants?

Only English-speaking Chinese BBQ assistants are available at the moment.

 

d)     What are the job scopes of the BBQ assistants?

1) Setup of charcoal fire
2) Barbeque the raw food ordered ONLY from our company
3) BBQ assistants do not barbeque any food that are not ordered from our company.

 

Please take note that setup, cleaning and clearing of any decorations, tables and chairs is not part of the service performed.

 

e)      Can I help the BBQ assistant to barbeque the food?


We would prefer if you and your guests enjoy the barbeque and have us take care of the grilling.  However, if you have any suggestions or feedback on how you would prefer your grilled food, do feel free to let the BBQ assistants know.

 

f)       Will the BBQ assistants leave without barbequing the food ordered?


It is advisable to inform us of the estimated amount and size of your event so we can recommend the number of assistants required. This will ensure that there will be sufficient service provided until all the food is barbequed.

 

g)      Will Barbeque accessories such as BBQ pits and charcoal be provided?


We do not provide any accessories alongside our assistants’ services. However, you may wish to purchase the accessories from our online store to ensure that you have the necessary equipment and utensils.

 

h)     Should it rain on your event day?

We would recommend that you have a contingency plan in the event of unpredictable weather.

 

 

2)    Terms & Conditions for  rental of BBQ Pits

 

a)    What are the charges for rental of BBQ pits?

The charges are S$50.00 per BBQ pit and an additional S$50.00 for deposit. The deposit will be refunded upon return of the BBQ pit. Refund of deposit will be forfeited should there be any damages to the BBQ pit.

 

b)   How many people can a BBQ pit serve?

Each BBQ pit can serve up to 50 persons.

 

c)    When should I place a booking/order for BBQ pits?

As we have a limited number of BBQ pits, bookings will be on a first come first serve basis. Do contact us at +65 9151 9222 at least 1 week prior to your BBQ as the service is not available online. Full payment via Bank Transfer or CASH payment at our retail shop must be made once booking is confirmed.

d)   When will the BBQ pit be delivered?

The BBQ pit will be delivered on the same day as your food orders.

 

e)    Can I book the BBQ pit only without any order of food?

No. This service is only provided for customers who also order food from our company.

 

f)     When will you be collecting the BBQ pit?

BBQ pit is to be returned the same day in your presence, after the usage of the BBQ pit. Additional S$10.00 delivery charges will be imposd if the BBQ pit is to be returned the next day. If you wish to extend the rental of the BBQ pit, please inform our staff.

 

g)   When will I get my refund of my deposit?

The refund will be done in CASH in your presence during the return of the BBQ pit. However, should there be any damage to the BBQ pit, your deposit will be forfited. Therefore, please ensure that the person who made the order or a designate is around during collection to receive the deposit

 

h)  How does your BBQ pit look like?

 

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